Your coordinators are drowning in emails, not moving freight
Freight brokerages lose 3 to 4 hours per coordinator every day re-keying shipper rates, calling drivers for check-ins, and auditing invoices. Automated ingestion pipelines parse load requests directly into your TMS, giving coordinators their day back.
Where freight coordinators lose hours
Three operational bottlenecks where repetitive administrative data entry drains brokerage margins.
Manual Rate Re-Keying
Coordinators spend 3–4 hours daily copying rates, lane origins, and equipment types from shipper emails into McLeod or TMW.
Driver Check-Call Chasing
Dispatchers make dozens of repetitive calls daily to confirm transit locations, dock check-ins, and delivery ETAs.
POD Reconciliation & Audits
Blurry dock paperwork, fuel surcharge discrepancies, and ghost charges cause invoice disputes and cash-flow delays.
Automations that fit freight operations
Modular pipelines engineered for freight bottlenecks. Teams deploy only the components they need.
Email-to-quote parsing
< 60s turnaroundParses origin, destination, equipment, dates, and rates from shipper emails and writes validated quotes into McLeod or TMW in under 60 seconds.
Automated driver check-calls
Zero manual callsScheduled WhatsApp and SMS bots reach drivers for automated transit updates and sync location milestones to your TMS without phone calls.
Highway API carrier vetting
Automated checksPulls carrier authority, insurance status, and safety ratings before dispatch. Expired or flagged carriers are blocked automatically.
Multimodal POD reconciliation
Stops billing leakageVision models match dock delivery receipts against carrier invoices to catch fuel surcharge discrepancies, unbilled accessorials, and uncompleted loads before payment.
Calculate your return
Estimate the annual cost and hours recovered by automating manual coordination.
How email-to-quote parsing works end-to-end
From inbound shipper email to validated TMS quote in under 60 seconds.
Email Ingestion
Monitors your brokerage inbox for inbound load requests without changes to your current email setup.
Field Extraction
Extracts lane, equipment type, weight, commodity, and rate from email bodies and attachments using vision models.
Schema Validation
Validates complete fields against business rules; records with ambiguous data route to a human review queue.
Direct TMS Write
Writes validated quotes directly into McLeod, TMW, or MercuryGate and alerts the coordinator immediately.
Common operational concerns
Straight, technical answers to the questions operators raise before deploying.
“We want to automate bottlenecks, not replace our whole software stack”
Each pipeline connects to your current TMS and inbox to automate a single task first, like rate entry or check-calls. Day-to-day workflows stay intact.
“Our legacy TMS is old and doesn't have modern API integrations”
Legacy systems rarely offer modern APIs. The pipeline posts validated load records directly via database connectors and RPA, with zero code changes required.
“Driver PODs arrive as blurry mobile photos from dark loading docks”
Vision models read skewed, low-resolution receipts from driver phones. Scans below 95% confidence route to coordinators for a 10-second check instead of guessing.
Frequently asked questions
Answers about timeline, platform integrations, and pricing.
An email-to-quote parsing agent monitors your inbox for inbound load requests. It extracts origin, destination, equipment type, weight, commodity, and shipper rate from the email body and attachments using vision models. Extracted fields pass through schema validation before writing directly into your TMS as a new quote record, without manual re-keying.
To scope which pipeline would recover the most coordinator hours in your brokerage, review our process from Discovery to Delivery, or book a free 30-minute diagnostic call with our team.